Refund Policy

• We do not offer any cash refund.
• Refund is only possible if you cancel the order within 24 hours after the payment on credit or debit card.
• If the item is defective email us with the pictures, we will refund your money or will exchange the product.

Exchange Policy

The products will only be exchanged if we have failed to deliver the right size. All the sizes are clearly mentioned on our website, and it is the customer's responsibility to check the sizes before ordering.

• Only size exchange.
• Courier charges for the exchange article will be borne by the customer.
• Exchange time 8-10 working days.
• If you have received wrong size so inform within 24 hours of delivery.

Sales article are non-exchangeable.

Conditions:

• 24 hours’ time frame after delivery.
• Label & tag must be there.
• Product shouldn’t be damaged.

Lylac by Maheen holds the authority to reject any exchange claim if not met with company policy as mentioned.

For refund & exchange please email us at support@lylacbymaheen.co or you can dm us on our Instagram or Facebook.

Note: The actual colors you see on the website may vary from the color of the product on delivery.